Frequently asked questions
Terms & Conditions

Use of Our Website

Your use of the Site certifies your acceptance of the Terms of Service (“Terms”). In this situation, you ( "you", “your”,"customer") confirm that you are either (i) the age of 18 or older or (ii) you are at least 13 years old and are using the Site under the supervision of a legal guardian. If you are under the age of 13, you are not permitted to use the Site. Additionally, you also comply with the Terms including documents, policies and agreements released by us. If you violate some Terms, your Feezk account may be canceled and you will be forbidden to visit our website forever.

We may revise or update the Terms at any time and we suggest you to check it periodically.

User Account

Some certain content on our website could only be reached by a Feezk account. A Feezk account can be registered easily and we need you to provide some personal information that must be valid, accurate, current and complete. After registering successfully, you are responsible for all the activities that occur under your account and password. reserves the right to deal with your account if your account is in an abnormal sate.

Privacy Policy

Using our website means you acknowledge our Privacy Policy. Please click here to see the details of our Privacy Policy, which explains our collection and protection of your information.


When you want to purchase some items you are interested in, the first step is to add them into your basket. When you have chosen all the items, the next step is to make the payment. You can choose the payment method freely as long as we support it. Make sure that all the payment information you submit to our website is valid, accurate and complete. After placing your order, the newest feedback will be updated on the page of“My Order”as time goes by. You can track your order whenever you want. If you have any problems about your order, you can contact our customer center for a resolution.


All products saved by our Site may have a price fluctuation as time goes by. The initial price is often suggested by our suppliers and will be later affected by some influential factors, such as price of materials, shipping dates, our special accounts and specifications of the products.

Proprietary Rights and Trademark

You acknowledge that all the materials on the website except your personal information are possessed by us in law. The trademarks, logos, service marks and trade names (collectively the "Trademarks") displayed on the are registered and unregistered Trademarks of Feezk. You cannot use the Trademark without Feezk’s prior permission.

For further instruction, please click the Copyrights Notice.


Any customized commodities and commodities that are totally damaged or defective are non-returnable.


You agree the Terms that you will indemnify, defend and hold harmless, Feezk and its suppliers, distributors, members, representatives and licensors harmless from any claims, liabilities, costs and expenses, including but not limited to reasonable attorneys' fees and other expenses arsing from: (1) Your breach or violation of Terms; (2) the content you submit and transmit to our Site;(3) your connection to our site; (4) your violation of the rights of a third-party.

Disclaimer of Warranties 

You agree that using the Site is at your own risk. All materials and services available on the Site are provided on an “ as is” or “as available” basis without warranty of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular use, and/or non-infringement.  

You accept that we, our suppliers, distributors, members, representatives and licensors do not assume responsibility for: (1) damage to your computer when you are visiting or downloading information or materials on our Site; (2) the deletion of material, incorrect and untimely provision of information and storage failure; (3) the availability and accuracy of information provided by the third party through the links on our Site.

Limitation of Liabilities

You expressly agree that under no circumstances and to the greatest extent permitted by law, shall Feezk members and its suppliers, distributors, representatives and licensors, be liable for any indirect, incidental, accidental losses arising from or in connection with your use of our Site. Such losses including but not limited to: (1) the loss of data, profit, business or management time. (2) the loss caused by an act of force majeure, natural disasters, government policies, wars and strikes, etc.. (3) the loss caused by an unauthorized access or illegal trespassing to our Site.

Applicable Law

These Terms have been made and shall be governed and enforced by the laws of China. Your behavior on the Site should be accordance with the requirement of China law. Any disputes generated from the use of the Site and order purchasing will be resolved according to China law.


1. The Terms shall apply for all the notices, policies and terms acquired by our Site. If there is any controversy between the Terms of Service and other terms, the final results will be subject to the Terms of Service.

2. If any provision of the Terms is invalid, illegal or unenforceable in any applicable jurisdiction, such provision shall be deemed revised to comply with the requirement of such jurisdiction and obtain as nearly as possible the same economic effect as the original one and the remaining provisions of the Terms shall in no event be affected or impaired.

3. You agree that no joint venture, partnership, employment or agency relationship exists between you and Feezk as an acceptance of your use of this Site.

4. You agree that Feezk may revise and update the Terms at any time if necessary. Feezk takes no responsibility for your loss due to your negligence of the new revised Terms.