Frequently asked questions
Contact US

If you have any puzzles, we’re here to offer you help at any time. You can choose live chat, e-mail or FAQs at your convenience.


Live Chat 

Our Customer Center offers a 24*7 live chat service. 



You can contact us at



The most common problems are collected on our page of FAQs. Please click here to solve your problems.



Guangzhou Niuyao E-Commerce Co., Ltd 

Room 101-R17, Building 2, No. 40, Xiayuangang East Street, Tianhe District, Guangzhou

(Note: This address does not accept returns, any return issues please contact our customer team for help)